Privacy Policy

Effective Date: March 13, 2026

1. Introduction

MoldGone (“we,” “us,” or “our”) operates www.moldgone.net (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or contact us for mold remediation services. Please read this policy carefully. By using the Site, you agree to the practices described herein.

2. Information We Collect

2a. Information You Provide Directly

When you complete a contact or service request form on our Site, we collect:

  • Full name
  • Email address
  • Phone number
  • Service address (street, city, state, ZIP)

This information is used solely to respond to your inquiry and deliver our services.

2b. Information Collected Automatically

When you visit the Site, certain data is collected automatically through cookies and tracking technologies, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time on page, and navigation paths
  • Referral URL (how you arrived at our Site)
  • Device identifiers and screen resolution

3. How We Use Your Information

We use the information we collect to:

  • Respond to service inquiries and schedule appointments
  • Deliver mold remediation and related services
  • Communicate updates, confirmations, and follow-ups related to your request
  • Improve Site content, performance, and user experience
  • Analyze traffic and advertising effectiveness through Google Analytics and Google Ads
  • Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Cookies & Tracking Technologies

Our Site uses cookies — small text files stored on your device — and similar tracking technologies to operate core site functions and power our analytics and advertising tools.

4a. Google Analytics

We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects anonymized data such as session duration, pages per visit, and traffic source. This data is processed by Google and subject to their privacy practices. You can opt out by installing the 

Google Analytics Opt-Out Browser Add-On.

4b. Google Ads (Remarketing & Conversion Tracking)

We use Google Ads to serve advertisements and measure the effectiveness of our campaigns. Google may use cookies to serve ads based on your prior visits to our Site or other websites. You can opt out of personalized advertising by visiting 

Google’s Ad Settings.

4c. Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our Site. Most browsers allow you to refuse new cookies, accept or reject specific cookies, or delete existing cookies.

5. Third-Party Service Providers

We may share your personal information with trusted third-party providers who assist us in operating our business (e.g., CRM platforms, scheduling tools, email delivery services). These providers are contractually obligated to use your data only as necessary to provide services on our behalf and to maintain appropriate security measures.

Key third parties we work with include:

  • Google LLC (Google Analytics, Google Ads) — analytics and advertising

Each third party’s use of your data is governed by their own privacy policies. We encourage you to review those policies directly.

6. Data Retention

We retain personal information submitted through our contact forms for as long as necessary to fulfill the purposes described in this policy — typically for the duration of our business relationship plus a reasonable period thereafter. Analytics data collected by Google is retained according to Google’s standard retention settings.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of certain data processing activities
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@moldgone.net. We will respond within a reasonable timeframe and in accordance with applicable law.

9. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Links to Third-Party Sites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

MoldGone

Website: www.moldgone.net

Email: info@moldgone.net